Our book made it to the Best New Usability Books 2020
Inge and I are very proud that our book, "Remote Usability Testing:…
June 23, 2020/by adminWhen life gives you lemons – test remotely
Usability may be more important now than ever before with so…
March 22, 2020/by adminGentle nudge or whack on the back?
I saw these flyers on each table in a local French Subways. They…
September 2, 2019/by adminLooking for actionable insights in user behavior across geographies and time zones?
Inge De Bleecker and I had often talked about writing a handbook…
August 31, 2018/by adminYes, please read my mind!
I was looking for train schedules and prices and trying out different…
May 23, 2018/by adminWhen in France…
Living in France as a foreigner requires a certain degree of…
May 19, 2018/by adminIs there really such a thing as TMI (too much information)?
I regularly receive emails from my bank informing me that I have…
March 29, 2018/by adminYou know the saying: Assume makes an ….
Try buying a laptop on the French Dell website with a QWERTZ…
June 3, 2017/by adminWhy take the direct route when there is always the longer, complicated one?
To understand today’s whine about my banking app, you need…
March 19, 2017/by adminStreamlined forms – curse or blessing?
I like input prompts (or field labels inside the field) but I…
June 14, 2016/by adminFeedback finally!
You have probably all encountered those satisfaction meters which…
May 22, 2016/by admin